Key Responsibilities Respond to customer inquiries and complaints promptly and professionally Provide detailed information about products, services, features, specifications, and pricing Process transactions, including…
Role Overview Provide technical and customer support to users of the Lofty platform through email, chat, and inbound calls. Your role is to resolve issues efficiently, guide users on platform usage, manage escalations…
Key Responsibilities: Immediate Client Outreach & Configuration Gathering Information Management & Organization Support Ticket Management & Monitoring Team Support & Coordination
Role Overview The Customer Success Manager / CSM Agent is responsible for helping customers succeed, stay engaged, and grow their business with Lofty. This role focuses on building customer relationships, driving…
We are on the lookout for an Account Executive to join our growing team! Who are we? Lofty is a high-growth, global SaaS company serving the residential real estate market. Powered by Agentic AI, our solutions address…
About the role: We are building a high-performance sales team in the Philippines to serve both existing clients and new prospects. You will handle inbound calls from current clients to upsell and grow their accounts,…
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