Qualfon
SPECIALIST, MARKETING
Overview Job Description: Attendee and Exhibitor Marketing Specialist Position: Attendee and Exhibitor Marketing Specialist Position Overview Emerald is seeking a dynamic and results-driven Attendee and Exhibitor…
DESIGNER, INSTRUCTIONAL
Instructional Designer creating engaging learning experiences (eLearning modules, instructor-led training, videos, simulations, gamified content) using Articulate 360 and Adobe Creative Suite, applying ADDIE/SAM methodologies and adult learning principles.
ANALYST I, WORKFORCE MANAGEMENT
Forecasting Analyst on the Workforce Management team building contact volume and staffing forecasts for contact center operations, using WFM platforms (NICE, Verint, Genesys, Calabrio, UKG) and analytics tools like Excel, SQL, Python, or R.
SENIOR ANALYST, POET
Senior Analyst on Qualfon's Process Optimization Team (POET), driving client process improvement through Six Sigma, Lean, audits, and executive-level workshops. Day-to-day work involves mapping and redesigning processes, performing audits, analyzing data, and presenting solutions across industries.