Sutherland
Senior Manager – InfoSec Risk and Compliance
We're looking for an experienced Senior Manager – InfoSec Risk and Compliance to join our organization in Angeles, Philippines. In this strategic leadership role, you will oversee the development, implementation,…
Network Engineer
Network Engineering & Architecture Design, implement, and support enterprise LAN, WAN, WLAN, SD-WAN, and cloud networking solutions. Develop and maintain network architecture standards, diagrams, and technical…
Director, Infrastructure (Contact Center Business Analyst)
*For Pooling Purposes* We're looking for a detail oriented and analytical Director, Infrastructure (Contact Center Business Analyst) to join our team. In this role, you will serve as a critical bridge between…
Project Manager Software Implementation
End-to-end management of a project or program of projects including: Scope Management Time Management Cost Management (budgeting, forecasting, revenue, etc.) Quality Management Human Resource/ Personnel Management…
Business Development Executive (Remote - US Based)
The Business Development Executive will play a pivotal role in generating pipeline opportunities, qualifying leads, and supporting deal progression within the Business Development (BD) function. Working in close…
Associate Manager - HR Shared Services
Sutherland is seeking a detail-oriented and reliable person to join us as an Associate Manager - HR Shared Services. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling…
Project Manager - Software Solutions Implementation
Sutherland is looking for Project Managers who want to benefit from a great Onboarding program, work environment, job stability and professional growth opportunities working with multicultural teams all over the globe…
Junior Full-Stack Java Developer – Contact Center Technologies
Position Summary We are seeking a motivated Junior Full-Stack Java Developer with a foundational understanding of contact center technologies to join our engineering team. This role involves the development,…
Sr Associate-IT Helpdesk
Deskside Support Project Scope of Work Providing Desktop L2 resources with 4 to 5 years of experience to Sutherland in a Time & Material engagement where Sutherland will utilize the resources for performing…
Quality Analyst - Web Hosting | Pooling
Key Responsibilities: Quality Monitoring & Evaluation Conduct regular audits of customer interactions, including calls, chats, emails, and other support channels. Evaluate agent performance against established…
Team Manager - Tech Sales - Shaw | Pooling
Managers in this role get to: Lead with Impact: Drive daily sales operations by setting clear goals, tracking team performance, and achieving outstanding results. Coach and Develop: Empower team members through…
Senior Data Consultant (LLM)
The Data Consultant is responsible for partnering with NICE Business Consultants in servicing customers in the areas of contact center and process improvement with NICE clients. Designing, developing, and maintaining…