ICT Support Assistant

Contract Position |Choa Chu Kang

Contract Period: 1 January 2027 to 31 December 2027
Extension Option: Up to one additional year

Working Hours

• Monday to Friday: 7:00 am to 4:00 pm, including a 30-minute lunch break

• No work on Saturdays, Sundays and gazetted public holidays

Job Responsibilities

ICT Device Management

• Manage the daily scheduling of ICT resources through the school’s Resource Booking System.

• Issue and receive school ICT devices, including iPads, for teachers and classes.

• Verify borrowers’ identities and record device-loan transactions through FormSG.

• Ensure all loaned devices are properly accounted for.

• Coordinate with the Mobile Device Management vendor on basic software updates.

• Check that required learning applications are installed.

• Conduct routine checks on battery condition, screen integrity and connectivity.

Website Management

• Upload announcements, circulars, newsletters and photo galleries to the school website.

• Use the Isomer Next platform to publish school content.

• Ensure all materials are accurately formatted and published on schedule.

• Manage uploaded content prepared by the school’s Publications staff.

Photography and Videography

• Provide photography and videography coverage for assigned school events.

• Capture quality photographs and videos according to the school’s guidelines.

• Perform basic editing, including cropping and video trimming.

• Organise and archive photographs and videos for school use.

• Follow the school’s data-management requirements for student and staff images.

e-Broadcast Management

• Upload and schedule e-Broadcast materials for internal and external communications.

• Ensure broadcasts are accurately uploaded and sent on time.

• Verify successful broadcast delivery.

• Report technical problems promptly to the ICT Manager.

ICT Inventory Management

• Maintain accurate records of ICT assets, including iPads and AV accessories.

• Record serial numbers, asset tags, condition and custodian details.

• Conduct periodic physical stock checks.

• Reconcile physical assets against inventory records.

• Report missing, damaged or unaccounted-for equipment.

Audio-Visual Support

• Provide AV setup and operational support for school presentations and events.

• Set up and operate sound systems, wireless microphones, projectors and display screens.

• Test AV equipment before each event.

• Ensure equipment is returned, stored and accounted for after use.

Requirements

• Diploma from a local polytechnic, ITE qualification or Higher Nitec.

• Proficient in Microsoft Office applications.

• Proficient in Google Workspace and Gmail.

• Able to take photographs and videos using a DSLR camera.

• Basic knowledge of audio-mixing consoles and wireless microphone systems.

• Basic knowledge of HDMI projection systems.

• Strong attention to detail, particularly for website-publishing duties.

• Good organisational and inventory-management skills.

• Able to remain calm while supporting live school events.

• Preferably at least one year of experience in a school or ICT-related environment.

• On-the-job training will be provided for the school’s systems and processes.