6 Months Claims Analyst (Up to $3,810) #NJN
Summary
6-month maternity cover as a Group Claims Analyst assessing group insurance claims (life, accident, disability, critical illness, hospitalisation) using core insurance systems, communicating decisions, managing workload against service levels, and handling appeal/complex cases with stakeholders.
6 Months Analyst, Group Claims – Maternity Cover
Up to $3,810 + half Month bonus
Responsibilities
- Assess claims using Group Insurance core systems, other business systems including vendors’ systems.
- Communicate claims decision clearly.
- Response to queries in a timely manner.
- Manage his/her workload to achieve required service levels.
- Arrive at customer orientated outcomes by working with key stakeholders.
- Participate in activities that improve processes, productivity, and services and solutions to customers.
- Engage key stakeholders when handling appeal cases or complex cases.
- Establish good working relationship with intermediaries and clients.
Requirements
- Familiar with group insurance products like Group Term Life, Group Personal Accident, Group Disability Income, Group Critical Illness, Group Hospitalisation & Surgical and Group Outpatient
- Group Claims Experience of at least 3 years
- Completion of Health Insurance Certificate, M5 & M9 is preferred
- Diploma or Degree in Business or related fields
- Proficient in Microsoft Office (e.g. Word, Excel, Powerpoint)
Jessica Nguyen Huynh Thanh Truc
CEI Reg. No. R23113787
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.