Account Director, Cyber & Threat Intel
Own the full sales process for new and existing customers, build stakeholder relationships, introduce blockchain intelligence into customer workflows, develop territory strategies, gather customer feedback, and close complex cybersecurity deals.
Responsibilities
- Connect with current and prospective stakeholders within the territory.
- Identify customer needs, applications, budgets, decision-makers, and influencers.
- Lead the implementation of blockchain intelligence into customer workflows.
- Manage client relationships, feedback loops, referrals, renewals, upsells, cross-sells, and expansions.
- Create and execute strategic territory plans.
- Develop TRM product and customer-vertical expertise.
- Gather and prioritize customer feedback.
- Develop customer referrals and advocacy.
Requirements
- 8+ years of SaaS sales experience, or 4 years with expert customer-domain and mission knowledge plus consulting experience.
- Experience with threat-intelligence and cybersecurity products used in financial networks.
- Knowledge of cybersecurity organizations, workflows, procurement processes, and organizational structures.
- Strong customer-facing presentation and listening skills with senior-executive credibility.
- Ability to build compelling value propositions through storytelling.
- Ability to manage a large volume of rapidly developing accounts.
- Adaptability, autonomy, excellent communication, and cross-functional collaboration.