Account Executive

Own the end-to-end enterprise sales process from prospecting and introductory calls through contract negotiation, closing, retention, renewals, and upsells. Educate cryptocurrency companies about blockchain nodes and infrastructure troubleshooting, maintain a healthy sales pipeline, manage CRM metrics and forecasts, collaborate across teams, and provide customer feedback to product and engineering.

Responsibilities

• Own the end-to-end sales process, including contract negotiation, closing, retention, renewals, upsells, and client satisfaction.
• Engage prospective customers, understand their needs, and explain how the product addresses them.
• Reach out to new leads through multiple communication channels and secure introductory calls.
• Educate cryptocurrency companies on blockchain nodes and infrastructure troubleshooting.
• Track and analyze campaigns and the sales process to identify improvements.
• Collaborate with internal business and technology teams to drive customer outcomes.
• Refine and establish processes that support evolving business needs.
• Develop strategic relationships with senior executives and technical stakeholders.
• Create and articulate compelling value propositions.
• Manage and report sales activity in the CRM, keeping metrics current.
• Provide customer feedback to product and engineering teams.
• Work with support and communicate with customers before and after sales.
• Maintain a healthy sales pipeline.
• Respond to customers quickly and ensure customer satisfaction.

Requirements

• Ability to work from the San Francisco or New York City office three times per week.
• 4+ years of quota-carrying, client-facing Account Executive experience selling SaaS, PaaS, or IaaS to enterprise and C-level stakeholders.
• Knowledge of and passion for the crypto and blockchain industry.
• Experience identifying, developing, negotiating, and closing large-scale technology projects with complex enterprise accounts.
• Experience driving technology adoption and developing long-term transformational account strategies.
• Ability to independently source and progress new business.
• Proficiency with CRM software, forecasting, and opportunity management.
• Strong listening, verbal, and written communication skills.
• Ability to understand customer pain points and requirements and connect technical-service value to business needs.
• Experience managing numerous concurrent requests and time demands.
• Self-starter attitude and ability to execute new ideas with autonomy.
• Strong desire to work in sales at an early-stage startup.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Gym reimbursement
• Home office build-out budget
• In-office group meals
• Commuter benefits
• Flexible time off
• Wellbeing and mental health perks
• Learning and development stipend
• Company-sponsored conferences and events
• HSA plans
• FSA plans
• Fertility benefits
• 401k
• Equity
• Commission