Account Executive (Raleigh, NC)

Agency:

Targetbase

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

As a data-driven, strategic marketing agency, we believe our clients become stronger when they leverage the wealth of information consumers provide every day. At Targetbase, we integrate technology, analytics, creative, digital and strategy to create a better consumer experience, which improves consumer engagement and drives a more profitable outcome for clients.

JOB SCOPE & PURPOSE

The Account Executive is responsible for managing and coordinating agency resources to ensure that account needs are met. He/she acts as the daily internal contact and ensures that all projects for which he/she is responsible are completed on time, on specification, within scope, and on budget, while providing completed planning and documentation. The Account Executive ensures that support, information, and knowledge needed from the competencies are provided.

MAIN RESPONSIBILITIES

• Serve as internal contact for account needs; fulfill daily client and internal team requests and ensure all projects assigned are executed to plan
• Coordinate with other team members to monitor ongoing progress, makes adjustments when required, proactively identifies project issues/problems, assists in issue/problem resolution, and provides updates
• Keep account team updated on the status of account activities; produces communication materials (contact and status reports, etc.) for both internal and external teams
• Gather database-related work specifications from client and/or team members; provides concise and appropriate written specifications on inputs, outputs, internal processes, and quality assurance measures to the appropriate functional groups
• Build and maintain a thorough understanding of the client’s business and competitive environment; routinely contributes to competitive tracking projects
• Develop a positive and partnering relationship with all team members
• Oversee the accuracy and quality of agency product; assists with quality assurance and provides final sanity check for project deliverables
• Track and reconciles costs posted to the billing system and handles revenue forecasting at the project level
• Schedule and lead project status meetings, including preparation of meeting agendas and documenting status
• Assist with building a positive culture
• Develop and maintains proficiency with Targetbase tools and processes

EXPERIENCE & EDUCATION

• Minimum of 1 year of professional experience
  • Strong preference for candidates with prior experience in marketing/advertising agency, professional services firm or in-house digital marketing team (internships count!!)
• Bachelor’s Degree in Marketing, Communications, or Business Administration

KNOWLEDGE & ABILITY

• Excellent attention to detail
• Strong organizational skills; demonstrated ability to multitask and set priorities
• Aptitude for relationship development and desire for client facing responsibility
• Strong interpersonal skills
• Able to write and communicate effectively
• Proactive approach to problem-solving ability
• Enthusiasm about direct-to-consumer marketing
• Interest in the creative and production process
• General understanding of customer experience principles
  • Exposure/interest in relational database/CRM technology highly preferred
  • Understanding of the creative and production process required
• Proficient in MS Office: Outlook, Excel, Word, PowerPoint
  • Experience supporting presentation layout/design design

POSITION REQUIREMENTS

• Overtime as necessary
• Travel as necessary

Targetbase works a hybrid schedule. 3 days in office and 2 days working from home. Candidates must local to the Raleigh-Durham area and willing to be onsite in the Raleigh office 3 days a week.





Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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