Account Lead (Designer)

Brock Cabinets is seeking an experienced Designer to be an Account Lead or an established Account Lead with a background in cabinetry, home improvement, construction, or related industries. This position is ideal for a design professional who enjoys working directly with customers, managing projects, building relationships, and growing a book of business.

As an Account Lead, you will combine your design expertise with customer relationship management and business development responsibilities, guiding clients through the entire process from initial consultation and design through project completion while delivering an exceptional customer experience.

This is an excellent opportunity for someone with cabinet industry experience who enjoys a combination of customer relationship management, design consultation, project coordination, and business development.

What You’ll Do:

• Develop, manage, and grow a portfolio of customer accounts.
• Meet with customers to understand their cabinetry, design, and project needs.
• Build new business through networking, outreach, referrals, and relationship development.
• Serve as the primary point of contact throughout the customer journey.
• Provide expert guidance on cabinet styles, materials, finishes, and customization options.
• Assist customers with cabinet layouts and design selections.
• Prepare accurate proposals and project estimates.
• Follow up with customers to ensure a seamless experience from design through installation.
• Build long-term relationships with homeowners, builders, contractors, and industry partners.
• Meet or exceed growth, customer satisfaction, and account development goals.
• Collaborate with design, operations, and service teams to deliver exceptional results.
• Participate in product training and stay current on industry trends and product offerings.

Why Brock Cabinets?

At Brock Cabinets, you’ll have the opportunity to work with one of the largest cabinetry distributors in the Carolinas, supported by an experienced team, industry-leading manufacturers, and a culture focused on customer success, professional development, and long-term growth.