Account Manager
As an Account Manager at Adyen, you will build strong relationships with innovative international merchants and own the customer relationship end to end. You will drive commercial discussions, meet strategic and financial targets for assigned accounts, identify expansion opportunities, deliver payments expertise and guidance, use data to tell compelling stories, manage projects across accounts, align stakeholders, and champion customer needs internally.
Responsibilities
- Build strong customer relationships and align external and internal stakeholders.
- Drive commercial discussions while meeting strategic and financial targets.
- Deliver payments expertise, education, and guidance as a strategic consultant.
- Use data to tell compelling stories and position Adyen as a trusted partner.
- Prioritize and execute short- and long-term projects across multiple accounts.
- Champion customer needs internally and serve as a feedback loop.
- Identify commercial and expansion opportunities and value-adding products.
Requirements
- At least 5+ years of relevant experience in a client-facing commercial role such as account management, consulting, or merchant-side payments.
- Experience in complex enterprise software, technical infrastructure, or financial services is a bonus.
- Preferred experience in retail.
- Full professional written and verbal proficiency in Spanish and English.
- Willingness to travel domestically and internationally.
- Ability to work hybrid from the Madrid office.
Benefits
- Opportunities for career ownership and development.
- Access to Adyen's Account Management Academy.
- Collaborative global and multicultural work environment.