Account Manager Dutch-speaking

Build and maintain relationships with Dutch-speaking clients, support them through phone, email, Teams, WhatsApp, and other channels, identify their needs, provide tailored solutions, promote relevant products and services, handle inquiries and complex cases, and contribute to business objectives.

Responsibilities

• Build and maintain relationships with Dutch-speaking clients
• Support clients through phone, email, Teams, WhatsApp, and other communication channels
• Identify client needs and provide tailored solutions
• Promote relevant products and services
• Handle client inquiries and complex cases
• Contribute to team growth and business objectives

Requirements

• Native-level Dutch
• High-level English
• 3+ years of client service experience
• Customer service and sales orientation
• Excellent relationship-building and communication skills
• Experience or knowledge of financial markets, investing, or cryptocurrencies is advantageous
• Comfort using AI tools
• Organization, proactivity, prioritization, and teamwork