Account Manager
Join ServiceMaster and become an Employee-Owner!
Greetings from ServiceMaster Clean Services!
We are a recognized leader in disaster restoration and cleaning services with locations in California, New
Mexico, Nevada and Virginia. Our growing team consists of detail-oriented professionals and dedicated
responders supporting homeowners, businesses, and commercial buildings facing water, fire, and smoke
damage. We show a deep level of care for our clients and teams as an employee-owned company,
meaning the success of ServiceMaster Clean benefits everyone. Explore job openings with our
knowledgeable, friendly, and hard-working team today!
The Account Manager is responsible for a group of accounts within ServiceMaster Clean services. The
Account Manager will oversee day to day facilities services provided at all current and new accounts
within area of responsibility.
Responsibilities:
- Conduct daily and nightly site/building inspections to assess technical skill levels, production rates and quality of service
- Monitor, evaluate and manage cost and budget of materials. Oversee and monitor chemical and paper inventory for all locations within territory
- Develops effective working relationships with all clients/customers and address any issues and concerns in a timely manner
- Support, mentor, and supervise all onsite employees and supervisors
- Evaluate work performance of all direct reports annually and prepare career development paths for employees seeking opportunities for advancement
- Monitor and review timesheets for accuracy and completion
- Oversee and monitor technical training of employees
- Schedule and dispatch to ensure daily coverage
- Monitor, evaluate and implement safety policies, procedures, and communications for all personnel
- Monitors all workers compensation activities within area of operations and working in conjunction with Safety and Human Resources
- Perform special assignments as needed or requested by Branch Manager or Senior Leadership
Requirements:
- 1-3+ years of experience in Management/Operations preferably within hospitality, construction, restoration, or janitorial environments
- Previous technical knowledge and skills in facilities services industry
- Strong customer service and problem solving skills
- Excellent oral and written and communication skills
- Strong technical/computer skills with experience in Microsoft Office Suite
- Flexibility with regard to schedule and ability to travel locally within Albuquerque vicinity
Perks We Offer:
- Various benefits plans as well as paid sick time, holidays and vacation time depending on your hiring status
- Ability to participate in our employer-stock ownership plan (ESOP)! Every vested full-time permanent employee becomes an employee-owner with a company-paid retirement fund. Why pay into a retirement account, when you don’t have to?