Administrative Support Rep - Customer Service
Want a fulfilling job while working for a Great Place to Work-certified company? Looking for opportunities to grow in your position and enhance your craft? Do you enjoy working with a team, where your opinions and ideas are strongly valued? Lift your life by joining Harmar Mobility, where our purpose is to lift lives within our team, among our network of dealers, and in our communities across the nation. We manufacture mobility device lifts for vehicles and accessibility products to help those with mobility difficulties enjoy their independence and continue to make meaningful memories, whether they’re at home or on the road.
The Veterans Administration Support Rep will have the following responsibilities:
- Process invoices from Installers through Syspro
- Process internal purchase orders through Salesforce
- Follow up on pending installation appointments with installers
- Follow up on installation completion confirmations with customers
- Respond to phone or email inquiries from VA Purchasing Agents, installers, customers, and Internal sales team
- Ability to manage and prioritize multiple projects.
- Detail oriented and thorough in completing work tasks.
- Knowledge of principles and processes for providing customer service and/or technical support. Includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.