Administrative Support Staff (CDAC @ Woodlands)

CDAC centres are strategically located island-wide to better serve students, workers and families. We aim to provide its services and programmes to the community near to their homes.

Reporting to the team supervisor, the job scope is as follows:

• Opening and closing of centre

• Performing counter duties and answering of enquiries

• Assisting clients with registration of programmes and application for assistance schemes

• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping

• Promoting CDAC programmes and recruiting participants

• Preparing rooms and materials for centre activities

• Following up with attendance for centre activities and calling of absentees

• Preparing incident reports where applicable

• Handling walk-in donations

• Covering duties when necessary

• Any other ad hoc duties

Location: CDAC@ Woodlands

Blk 680 Woodlands Ave 6, #01-764, Singapore S730680

This position is for a 28-hour work week, including weekends.

Working Hours

Jan to Oct (work hours)
Wed: 12.15pm – 9.30pm
Thu: 12.15pm – 9.30pm
Fri (rotate monthly): 12.15pm – 5.00pm or 4.45pm – 9.30pm
Sun: 9.45am – 5.00pm

Nov and Dec (work hours)
Wed: 9.45pm – 7.00pm
Thu: 9.45am – 7.00pm
Fri (rotate monthly): 9.45am – 2.30pm or 2.15pm – 7.00pm
Sun: 9.45am – 5.00pm

Candidate Requirements

Technical Skills:

1. Proficient in serving English and Mandarin-speaking clients.

2. Competent in Microsoft Office and email applications.

Core Competencies:

1. Service-oriented mindset.

2. Strong team player.

3. Passion for working in the social service sector.

Preferred Attributes:

1. Pleasant personality.

2. Prior experience in customer service.

3. Ability to multi-task effectively.