After Sales Consultant My Cruises (Operations) - Broadbeach, QLD
- Support customers throughout their cruise journey after booking
- Manage payments, amendments, documentation and customer enquiries
- Provide helpful cruise and travel information
- Resolve issues and find solutions with a customer-first approach
- Work with our cruise partners and internal teams to deliver a seamless experience
- Maintain accurate customer records and deliver exceptional service
- 2+ years’ customer service experience
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2+ years’ Travel Agency experience
- A genuine passion for cruising and travel
- Strong communication and problem-solving skills
- Excellent attention to detail
- Someone who enjoys helping people and finding solutions
- Comfortable working in a fast-paced team environment
- Proficiency in Microsoft Excel and PowerPoint
🚀 Career opportunities across Ignite Travel Group
✈️ Amazing travel discounts and rewards
🌴 Beachfront office in Broadbeach
💃🏿 Social events and team celebrations
👐🏻 Volunteer leave to give back to the community
Your awesome extras...
📚 Ongoing skills development
🚀 Catapult your career across a network of brands and businesses in an evolving industry
✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
👩⚕️ Access to industry leading health and well - being programs and financial advisors
🌴 Set up shop in a swanky beachfront office in Broadbeach
💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
👐🏻 Take volunteer leave as part of giving back to the local community
#LI-KP1#IGNT#LI-Onsite
Ready to Start Your Journey? If you’re excited to kickstart your career in the travel industry, we want to hear from you! Apply now and let’s embark on this adventure together!
Explore the world and make a difference—one customer at a time!
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.