Application Specialist

PRINCIPLE RESPONSIBILITIES:

  • Provides front-end technical sales support and assists Account Managers / Sales Engineers to provide pre-sale and post-sale technical support.
  • Develops technical analysis of products and applications (ours versus competitors).
  • Develops training materials which high light competitive technical advantages.
  • Delivers training to internal and external sales resources.
  • Conducts customer symposiums to share data and promote our products.
  • Identifies opportunities for new product development, which support existing application and improve our value proposition or technical advantage.
  • Plays an active role in the new product development process, assisting Business Managers in researching new product ideas.
  • Monitors competitor technical changes in product- current and new product initiatives.
  • Provides resources to assist Business Managers to execute business models.
  • Provides support to area Sales Managers to manage relationships of sales channels.
  • Provides support to Business Managers to perform competitive benchmarking.
  • Provides support to Sales Managers to manage accounts (local, regional and global).
  • Assists Regional Sales Director to identify and pursue projects / prospects.
  • Assists Business Managers to develop demand forecasts.
  • Assists Global Industry Manager with applications / segments.
  • Assists in the development of the annual ChemPharma operating plan.
  • Assists Marketing Manager to identify exhibitions.
  • Assists Regional Sales Director in following-up on open invoices.
  • May be required to participate in technical specifications and contract review for major projects.
  • May be required to assist Business Manager with strategic geographic sales initiatives.

QUALIFICATIONS/EXPERIENCE:

  • Educated to degree level (or equivalent qualification) in chemical engineering or mechanical engineering
  • Recent graduate.
  • Exceptional interpersonal and communication skills.
  • Ability to communicate orally and in writing in English including technical and business understanding. Able to communicate in other languages an advantage.
  • Rapid learning ability

Interactions:

  • Sales Team around the globe and Operations Team at sites around the globe.

See also

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