Applications Support Engineer - Packaging Machinery
Open to speak with candidates in Greater Chicago, IL, WI, MN, MI
About Reiser
For more than 60 years, Reiser has been a global leader in the food equipment industry, recognized for high-quality machinery, innovative engineering, and exceptional customer support. Our commitment to our customers drives everything we do, making Reiser the trusted partner for smarter, more efficient food processing and packaging solutions.
We take pride in providing the tools and expertise our customers need to succeed. Our team of dedicated professionals works collaboratively, embraces challenges, and are passionate about delivering results. This customer-first mindset has fueled our continued growth — and we’re now seeking an experienced Packaging Specialist to join our Great Lakes Regional Sales Team.
About the Role
We’re looking for a technically skilled, customer-focused professional who thrives in a dynamic environment. The ideal candidate is energetic, detail-oriented, and driven to help our customers find the best packaging solutions.
The Packaging Specialist will partner closely with Regional Sales Managers and Territory Representatives to drive growth and profitability across the Great Lakes region (Greater Chicago, MI, WI, MN, ND). Candidates may be based near any major regional or international airport. Some international travel may be required for supplier training, customer visits, or tradeshows / events.
It is pivotal for us to find someone with customer facing presentability and technical skills with thermoforming packaging solutions.
Our Vision
- Robert Reiser & Co. will serve the food industry and other selected markets by selling and supporting equipment that provides solutions to customer needs.
- Every customer contact will result in an improved relationship with that customer.
- We will continuously strive to strengthen our supplier partnerships.
- We will encourage our fellow employees to reach their potential.
- Therefore, we will earn a fair profit and ensure our future.
What You’ll Do
This role requires both strong relationship-building and technical acumen. You’ll work with the entire sales team in the Great Lakes Region and will be responsible for continuing to drive sales, growth, and gross profits of our packaging equipment in the assigned region. You’ll specify thermoforming packaging machines, optimize packaging setups, and ensure customer needs are met through the right solutions. You’d be the “spider in the web” for all Great Lakes packaging initiatives — collaborating with specialists from Reiser and our suppliers, ensuring quotes are accurate, and maintaining relationships with key suppliers such as Repak, Variovac, Supervac, Fabbri, and Ross.