Assistant Manager - Biggby

Biggby Coffee Assistant Manager

Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.

POSITION OVERVIEW

The Assistant Manager will support daily operations in our coffee restaurant. This role is responsible for helping lead the team, maintaining service and product quality, supporting financial and inventory goals, and ensuring a positive customer experience. The Assistant Manager acts as a key leader in the absence of the General Manager and plays a vital role in developing a strong, service-driven team. A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!

BENEFITS OVERVIEW

• Family first atmosphere
• Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k
• Competitive Total Compensation Plans with 401k match
• Paid time off in your first year
• Team first environment
• Paid Gym Memberships
• Remote work in select roles
• Monthly teambuilding exercises
• Everyday Pay if needed
• Flexible Schedules to attend family events
• Professional Training
• Advancement opportunities
• Leadership Training

ESSENTIAL JOB FUNCTIONS

• Assist the General Manager in overseeing daily store operations.
• Lead and motivate team members to provide exceptional customer service and uphold company standards.
• Supervise opening and closing procedures and ensure shift readiness.
• Train new employees and provide ongoing coaching to improve performance.
• Support in inventory management, ordering, and cost control.
• Handle customer issues professionally and work to resolve concerns quickly.
• Ensure cleanliness and compliance with health, safety, and food handling regulations.
• Monitor labor, sales, and productivity metrics to support financial performance.
• Foster a positive and inclusive work environment.
• Serve as manager-on-duty in the absence of the General Manager.