Assistant Manager
Who we are:
Awarded 2026 Property Management Company of the Year by the St. Louis Apartment Association! With over 20 years of experience and 10,000+ units, StoneCreek Communities, provides industry-leading management services to a diverse portfolio of multi-family assets. As a service-oriented company, we have built an organization based upon values that are carried out through all aspects of apartment operation and management services..
We offer our team members:
- Bonuses-Performance bonuses paid throughout the year
- Apartment Discount: Take advantage of our on-site housing discount!
- Vacation: Accrued monthly; You can accumulate up to 10 business days during your 1st year, 15 business days your 2nd year, and 20 business days after 5 years!
- Holidays: Enjoy 12 paid holidays per year; includes a holiday for your birthday!
- Educational Programs- We help you invest in you!
- 401(k): With a company match up to 4% of eligible compensation
- Health Insurance- Coverage options available
- Dental Insurance- Our dental plans are designed to meet your individual needs.
- Vision Insurance- Coverage available with participating and non-participating providers.
- Life Insurance: Help protect your family with company-paid life and AD&D insurance.
- Disability: Long-term disability is provided at no cost to you. Short-term available at reasonable rates.
- Reimbursement Plans: These Flexible Spending Accounts allow you to set aside pre-tax dollars to pay for eligible healthcare or dependent-care expenses.
- Employee Assistance Program: From day one, you and your immediate family members are eligible for help with issues affecting your work or personal life.
- Wellness Program: Do something good for yourself. StoneCreek offers incentives for participating in many health-related activities.
Duties/Responsibilities:
Operate as acting Property Manager in the absence of the Property Manager.
Assist the Property Manager in interviewing any potential employee for all positions.
Assist the Property Manager in the orientation, training, and scheduling of all office staff.
Complete file audits to review/approve applications.
Manage Accounts Receivable, Accounts Payable.
Maintain a clear knowledge of current prices, property information, and comps in the market.
Support all sales and leasing activities to achieve the community’s revenue and occupancy.
Ensures all apartments are market ready for move-ins.
Follow up with all leads in the CRM within the designated timeframe.
Complete work order callbacks daily to ensure resident satisfaction.
Follow company policies and procedures.
Complete required monthly training in the company’s LMS.
Design and execute marketing activities to create and drive traffic to the community.
Ensures that the community and show units meet the company’s standards.
Executes and performs activities supporting the community’s lease renewal program.
Provide exceptional customer service.
Complete property items as outlined on the monthly SC calendar.
Performs other related duties as assigned.
Competencies:
Operations and administrative skills
Financial and analytical skills
Leasing and sales support
Customer service and conflict resolution
Deescalation skills with frustrated residents
Leadership and team support
Fair Housing compliance and risk management
Professional communication skills
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer, standing and walking, giving tours, and meeting potential residents.
Must be able to lift up to 15 pounds at times.
Must be able to traverse a variety of properties with stairs and in a variety of weather.
EEO StatementStoneCreek Communities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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