Assistant Operations Manager

The Assistant Operations Manager (AOM) is responsible for overseeing daily, weekly, and strategic operations within the SFN Fulfillment Center. This role ensures all service level agreements (SLAs), productivity targets, and quality standards are consistently met across departments including Inbound, Pick/Pack, Labeling, Batch, and VAS/B2B. The AOM plays a critical leadership role in staffing, workflow prioritization, performance management, and cross-functional coordination.