Assistant QA Supervisor – Glendale Heights 1st Shift 630AM - 4PM M-F w/ some Saturdays (occasional)
Job Title: Assistant QA Supervisor – Glendale Heights
Company: U.S. Spice Mills, Inc.
Location: Glendale Heights, IL
Reports To: QA Supervisor
Position Type: Full-Time, Onsite
Pay Rate Range: $28.00 – $33.00 / hour
Shift: Predictable First Shift (6:30 AM – 4:00 PM), Monday to Friday (Occasional Saturday as needed)
Language Requirements: Excellent English verbal & writing skills
About U.S. Spice Mills
We’ve been flavoring America since 1986. As a major supplier of pure, high-quality spices to the food industry, we combine the stability of an established company with the welcoming, collaborative vibe of a family-centric environment. We care about our products, but we care about our people more.
Job Summary
The Assistant QA Supervisor is a hands-on operational leadership role overseeing a shift team of four direct reports: a QC Tech, a QC Analyst, and two QA Specialists. In addition to maintaining floor quality control and food safety compliance, this position bridges the gap between daily laboratory operations and customer quality compliance.
This role serves as the primary technical point of contact for our documentation team—directly supporting customer technical requests, issuing Certificate of Analysis (COAs), managing specification sheets, and maintaining product dispositions in our ERP system.
CRITICAL REQUIREMENT: PLEASE READ BEFORE APPLYING
To be considered for this position, applicants MUST possess all three core competency areas below.
- Direct People Leadership: Minimum 2+ years of experience actively coordinating daily workflows, assigning tasks, and leading QA/QC personnel in a food or beverage manufacturing environment.
- Customer Documentation & Compliance: Proven hands-on experience generating COAs, updating customer specs, and completing complex customer technical questionnaires.
- Systems & Hold/Release Authority: Demonstrated experience managing product Hold/Release processes within an ERP system and conducting root-cause investigations for CAPAs.