Automotive Detail Shop Manager
Xcite Automotive is now seeking an Automotive Detail Shop Manager for our partner dealers in Livonia, Michigan!
Job Description: As a Shop Manager, you are responsible for leadership of all daily functions of a detail shop location and ensuring outstanding customer service, labor and quality. You will oversee all employees at the location on behalf of the company and report directly to the District Manager. These employees include: detailers and car washer attendants. This position requires automotive detailing experience and the ability to manage workflow in a fast-paced dealership environment. The ideal candidate is organized, reliable, and capable of stepping in to detail vehicles when needed.
Key Responsibilities
- Assist with supervising and coaching detail shop employees.
- Oversee daily operations, scheduling, and shift coverage.
- Perform hands-on automotive detailing as needed to support workflow.
- Ensure all vehicles meet dealership-ready quality standards before delivery.
- Maintain inventory of detailing products, chemicals, and equipment.
- Monitor and enforce safety procedures, company policies, and quality control.
- Collaborate with dealership managers and internal teams to meet production goals.
- Identify process improvements to increase shop efficiency and turnaround time