Benefits Manager

What we need

Exol is seeking an experienced Benefits Manager who will be responsible for the day-to-day administration and continuous improvement of our employee benefits programs, including health and welfare plans, retirement programs, leave administration, and employee wellness initiatives. This role will serve as the primary subject matter expert for benefits, ensuring employees receive a best-in-class experience through effective program administration, education, communication, and compliance. The Benefits Manager will partner closely with internal stakeholders, brokers, and vendors to deliver competitive and scalable programs that support Exol's continued growth. This position reports to the VP of HR.

Exol is pioneering fulfillment-as-a-service, offering outsourced warehousing operations and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as CPG, food and beverage, wholesale, and retail. Exol is an independently managed joint venture between Symbotic and SoftBank.

What we do

The Human Resources organization is responsible for recruitment, administration, compensation, benefits, training & development, performance management, and employee relations.

What you'll do

• Manage the day-to-day administration of all employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, and leave programs.

• Develop and maintain successful partnerships with insurance brokers, plan administrators, and third-party vendors to ensure effective program management and service delivery.

• Lead annual benefits renewals and open enrollment, collaborating with internal and external stakeholders to ensure benefit offerings remain competitive, compliant, and cost-effective.

• Administer employee wellness initiatives and develop programs that support employee wellbeing and engagement.

• Manage benefit enrollments, COBRA, terminations, beneficiary updates, disability claims, retirement transactions, loans, hardship withdrawals, and related administrative activities.

• Maintain and improve benefits policies, procedures, documentation, and administrative processes.

• Ensure compliance with applicable federal, state, and local regulations, including audits, reporting requirements, and plan administration standards.

• Coordinate the transfer and validation of benefits-related data through Workday and external vendors to support accurate plan administration.

• Own benefits communication, education, and training initiatives, including the creation and delivery of open enrollment materials, employee guides, presentations, and awareness campaigns.

• Lead the benefits portion of new hire orientation and serve as the primary resource for employee questions regarding benefit programs, enrollment, and wellness offerings.

• Perform plan audits and prepare, collect, and organize data required for actuarial assessments and vendor reviews.

• Support additional projects and responsibilities as assigned.

What you'll need

• Bachelor's degree or equivalent combination of education and experience.

• Minimum 8 years of experience in benefits administration and program management.

• Experience administering health and welfare programs, retirement plans, leave programs, and employee wellness initiatives.

• Experience working within an HRIS platform, preferably Workday.

• Strong knowledge of benefits compliance, regulations, and industry best practices.

• Ability to handle confidential information with discretion, integrity, and professionalism.

• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.

• Demonstrated credibility as a benefits subject matter expert and trusted advisor.

• Strong relationship-building and customer service skills with the ability to effectively partner with employees, leaders, vendors, and external stakeholders.

• Responsible for leading employee training and communications for Exol employee benefits.

• Ability to thrive in a fast-paced, high-growth environment.

• Remote opportunity (East coast preferred)

Our environment

• Up to 20% travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.

• The employee is responsible for owning a credit card and managing expenses personally, to be reimbursed on a bi-weekly basis.