Bilingual Case Manager - Housing Stabilization

Position Summary

The Housing Stabilization Specialist serves as a staff member at will of Domestic Violence Intervention Services (DVIS). The Housing Stabilization Specialist provides inclusive and trauma-informed housing advocacy and case management services to clients. This position will also provide individual, family, and/or group services, including advocacy, linkage, referral, crisis intervention, education, and appropriate support services. Also, this position will facilitate the acquisition of resources and will participate in client advocacy. The majority of the stabilization services occur in the clients’ residences or are community-based.

Essential Duties & Responsibilities

Priority 1: Equity and Inclusion

• Reflect and understand how identities could give advantages in the workplace—even if they are not asked for or earned—while others might experience disadvantages.? Reflect on how our position and power may shift depending on the environment, the people, or the institutions at play. Build the awareness and compassion that is needed and expected to create an equitable and inclusive workplace. ???
• Create an inclusive environment and behave in a way that ensures that clients and employees feel embraced, no matter what their cultural orientations are, respected and valued, engaged, and connected to the community, and safe from abuse and harassment.

Priority 2: Advocacy

• Assist advocates and case managers in identifying and resolving client housing issues and landlord concerns in a timely manner.
• Help clients meet the obligations of tenancy.
• Act as a liaison with landlords/property owners.

Priority 3: Case Management

• Plan, coordinate, and advocate effectively multiple social services to meet the clients’ needs for successful long-term housing.
• Help to improve clients’ daily living skills, as well as improving their physical and mental health.
• Arrange referrals to appropriate resources to meet clients’ needs.
• Assist in developing information support systems.
• Help the clients increase their level of independence.
• Increase residential stability.

Priority 4: Community Resources, Response, Coordination and Outreach

• Conduct outreach to recently housed clients.
• Advocate with community resources to enhance continuity, accessibility, and accountability of services.
• Assist the Rapid Rehousing program, as needed.

Priority 5: Statistical and grant reporting

• Responsible for coordinating and tracking RRH housing funds in accordance with grant and agency requirements.

Other Duties/Responsibilities: Other assistance to support the overall goals of the department and organization. DVIS retains the right to add or change duties and/or responsibilities at any time.

Supervisory Responsibilities: None

Budgetary/Fiscal Responsibilities: Acts as a good steward of DVIS’s resources.

Responsibility for Confidentiality: The nature of this work requires safeguarding against the release of confidential and proprietary information of DVIS and its clients.

Contact with Others: This position will interact with managers at all levels and staff members across the organization, in addition to members of external organizations and the public.

Documentation: Maintains up-to-date and accurate files for each client according to agency guidelines and current professional standards.

Meetings and Training: Attend meetings and training as requested by supervisor.