Bojangles Assistant Manager - 808

Description

As the Assistant Manager, you will provide support to the General Manager (GM) in the day-to-day operations of the restaurant, employees, and customers.

Responsibilities:
(Note: This is not intended to be a complete list. Functions listed may be modified to fit business needs)

• Create, implement, and maintain long-term goals and action plans for Quality, Service and Cleanliness (QSC).
• Responsible for all facilities management of store equipment, including calibrations, repairs, preventive maintenance, and energy conservation.
• Maintains holding times, service speed, raw and finished product quality, cleanliness, and sanitation.
• Responsible for unit implementation of new products and procedures.
• Supervises preparation and positioning of people, equipment, and products for each shift.
• Supervise product delivery, including proper handling and storage of raw products.
• Projects annual sales and profit plans. Creates long-term unit objectives and action plans for sales and communicates the plans to upper management.
• Executes LSM activities and extensions of company promotions.
• Defines trading area, competitors, and traffic generators.
• Displays correct and accurate POP materials.
• Follows up on procedures that support market promotions.
• Help upper management maintain the budget in supporting their goals in all aspects within the location.
• Checks period unit reports for accuracy.
• If required, verify that all bank deposits are received by the bank in a timely basis and amounts are correct.
• Utilizes computerized build-to and oversees ordering and bin prediction level charts.
• Completes cash sheet, counts drawers, and assembles deposits.
• Completes or assists in completion of all reports or required logs.
• Ability to perform all Team Member functions willingness to step into roles when needed.
• Meet paperwork and computer entry deadlines for Payroll and Human Resources as established by timelines put in place.
• Enforce all Safety and Security Issues and report unsafe conditions, following up until the issue is resolved.
• Follow company procedures to report and process required communications and paperwork concerning all employee or customer incidents or accidents.
• Follow and enforce all Labor Laws, Company Policies and Established Procedures in the store Operations.
• Always maintains a professional demeanor in supervising employees or handling of challenges/complaints from employees or customers.
• Work closely with upper management to recruit, interview, hire and train new hires.
• Support, encourage, and challenge employees for success and promotional opportunities.
• Under the direction of upper management, handle corrective action or terminations according to company policy.