Branch Manager

Our client is a leading provider of experience-based play facilities in Singapore who provides unique interactive play experiences to children. Due to expansion, they are looking for a Branch Manager to join their team.

Key Responsibilities:

• Oversee the branches financial performance, including budgeting, forecasting, and ensuring profitability. Connect operational activities with P&L outcomes, ensuring that all operations contribute to the branches financial goals.
• Lead, mentor, and develop branch staff. Conduct performance reviews, manage staffing levels, and foster a positive work environment.
• Ensure excellent customer service standards are maintained. Address and resolve customer complaints and inquiries effectively
  
• Ensure the branch facility is well-maintained, safe, and compliant with all regulations.
• Supervise and coordinate with the marketing and sales teams to develop and implement strategies that drive business growth and meet sales targetsImplement and monitor branch policies and procedures to ensure operational efficiency and compliance, identify and address operational issues, improving overall branch performance.

Requirements:

• Several years of experience in a managerial role, preferably within the retail, cinema, or indoor theme park industry is preferred
• Proficiency in financial management, including budgeting, forecasting, and financial reporting.
• Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
• Strong leadership and team management skills, with experience in hiring, training, and performance management.
• Strong problem-solving skills

Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

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EA License Number: 19C9782

Personnel Number: R23113231 (Lum Charmaine)