Branch Service Officer

Established in 1998 in Medford, Oregon, People’s Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon.

We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage.

The BSO I oversees daily operational activities within a bank branch, ensuring efficient workflow, high-quality customer service, and compliance with banking policies. This role supervises a team, coordinates schedules, monitors performance, and supports professional development. The BSO I plays a key part in resolving customer issues, support branch growth and service initiatives, and maintain operational accuracy across all banking transactions.

Reports to: Regional Operations Manager

Supervises: CSA, CSS, Universal CSR and PB