Business Analyst
You will work directly with banking and institutional clients to elicit and document business requirements, map processes, and create functional specifications and user stories. You will translate business needs into clear technical specifications, document data flows and system integration requirements, and support user acceptance testing. You will run stakeholder interviews, facilitate communication between business and technical audiences, and assist with change management and end-user training to ensure solutions meet regulatory and operational needs.
Responsibilities
- Gather and document business requirements from banking and financial services clients
- Conduct stakeholder interviews and requirements elicitation sessions
- Map and document business processes related to digital assets, payments, and financial services
- Create functional specifications, user stories, and acceptance criteria
- Analyze business processes to identify improvement opportunities
- Translate business requirements into clear technical specifications
- Support user acceptance testing and test case development
- Facilitate communication between business and technical teams
- Document solution designs, data flows, and system integration requirements
- Assist with change management and end-user training initiatives
Requirements
- Bachelor's degree in Business Administration, Information Systems, Finance, or related field
- 0-2 years of professional experience as a Business Analyst; internships in banking, fintech, or consulting count
- Strong analytical and problem-solving skills with attention to detail
- Excellent written and verbal communication skills
- Ability to understand technical concepts and explain them to non-technical audiences
- Proficiency with requirements documentation tools such as MS Office, Google Workspace, Confluence, or similar
- Ability to work collaboratively across multiple teams and geographies
- Strong stakeholder management and facilitation skills
- Eagerness to learn about blockchain technology and financial services
- French and English required; Swiss German, German, and/or Italian a plus
- Location: Switzerland, with focus on Geneva
- Basic understanding of blockchain, cryptocurrency, or digital assets preferred
- Exposure to process mapping and business process modeling tools preferred
- Familiarity with financial services operations preferred
- Knowledge of SQL or data analysis tools preferred
- Understanding of agile methodologies and tools preferred
- Awareness of financial services regulatory requirements preferred
- Business analysis certification or willingness to pursue preferred