Business Analyst- Business Process Reengineering (KYC)

Job type- Permanent with Client

Key Responsibilities:

· Analyse KYC operational processes to identify standardization, optimization, and process improvement opportunities.

· Document and maintain As-Is and To-Be process flows, procedures, and business requirements.

· Support AI and automation control review activities to ensure compliance with operational and risk management standards.

· Coordinate stakeholder reviews, gather business requirements, and facilitate requirement workshops.

· Support User Acceptance Testing (UAT) planning, test case preparation, execution, and issue resolution.

· Develop and maintain procedure manuals, standard operating procedures (SOPs), and training materials.

· Facilitate end-user training sessions and provide post-implementation support to ensure successful adoption of new processes and solutions.

· Collaborate with business, operations, and technology teams to drive process enhancement initiatives and implementation activities.

Requirements:

· Bachelor's Degree in Business, Finance, Information Systems, Engineering, or a related discipline.

· Minimum 5 years of relevant experience as a Business Analyst, PMO, Project Manager, or Business Transformation Consultant.

· Experience within the Banking or Financial Services industry.

· Strong process mapping, business analysis, and requirements gathering capabilities.

· Proven experience in facilitating workshops, stakeholder engagements, and cross-functional discussions.

· Strong documentation, reporting, and presentation skills.

· Experience supporting User Acceptance Testing(UAT), including planning, execution, and issue management.

· Excellent written and verbal communication skills in English.

· Knowledge of Loan, Trade Finance, Remittance, KYC, AML, or Banking Operations processes is preferred.

· Experience in Business Process Reengineering(BPR) initiatives is preferred.

· Experience in automation, digital transformation, or process improvement initiatives is advantageous.

· Understanding of Power Platform, Power Apps, workflow automation, AI, and OCR solutions is advantageous.

· Candidates with Japanese language proficiency would be highly preferred, as this would be an added advantage in supporting effective communication and collaboration with Japanese-speaking stakeholders.