Business Analyst - Enterprise Solutions Programme

Location: Gisborne | Type: Full-time, Fixed term until June 2028

Join a transformative, organisation-wide ERP replacement programme reshaping how Council works for our community.

At Gisborne District Council, we’re replacing our core ERP systems to better serve our people, our whenua, and our future. Our Enterprise Solutions Programme is a major organisational-wide initiative, and we’re looking for an experienced Business Analyst to help deliver integrated, future-fit solutions across Council.

Mō te tūranga | About the position

As a Business Analyst in the Enterprise Solutions Programme, you’ll play a key role in implementing TechnologyOne across Council hubs and business units. You’ll work closely with programme teams to align people, processes, and technology - ensuring solutions are well-designed, user-friendly, and strategically aligned with Council’s goals.

This is a hands-on role requiring strong analytical skills, stakeholder engagement, and a passion for continuous improvement. You’ll support everything from feasibility analysis and process mapping to training and post-implementation support.

Ngā Mahi ngā Takohanga Matua rānei | Duties include:

• Lead requirements gathering, process analysis, and design solutions to build and configure a fit-for-purpose system that meets organisational needs

• Develop and maintain comprehensive project documentation to support user testing, adoption and decision making

• Facilitate user acceptance testing and deliver training resources

• Support change management and knowledge transfer across teams

• Collaborate with internal and external stakeholders to ensure successful implementation

Ngā Pūkenga me Ngā Wheako e Hiahia ana | Skills and experience required:

• Minimum 3 years’ experience in business analysis, ideally in ERP or system implementation

• Strong skills in process mapping, documentation, and stakeholder engagement

• High level of computer literacy and understanding of ICT concepts

• Experience with TechnologyOne or similar systems is a bonus

• Knowledge of local government operations and legislation is desirable

• Commitment to te Tiriti o Waitangi and respectful engagement with tangata whenua

Ngā Huanga | Benefits

• Work-life balance: Hybrid options and flexible hours

• Wellbeing first: Ora Day, Piritahi Day, EAP, flu jabs, health checks – plus discounted membership with Fitness Passport giving you access to gyms and pools across Aotearoa

• Whanaungatanga: Waiata group, Te Reo kawhe kōrero, staff events

• Perks: Modern offices, eye exams, Southern Cross discounts, retail perks

• Growth: A values-led environment where your development is supported

• Location: Live and work in stunning Gisborne – close to the beach, rivers and bush

He aha ngā painga o te kaunihera | Why work for Gisborne District Council

Gisborne District Council is one of only six unitary authorities in Aotearoa, meaning we deliver both district and regional council mahi. We’re committed to honouring Te Tiriti o Waitangi, weaving te ao Māori into everything we do, and making a real difference for the people and places of Tairāwhiti.

Our mahi is diverse, from looking after roads, water, rubbish and recycling, to protecting our environment, supporting community facilities like pools, parks and libraries, and shaping the region’s future through planning and governance. With over 500 staff, we’re a team that’s passionate about making Tairāwhiti a thriving place to live, work and play.

Me pēhea te tono mai | How to Apply

If this sounds like you, we’d love to hear from you! Please submit your application via our careers page: www.gdc.govt.nz/council/careers – Job Vacancies.

For any questions or further information, please contact Jess Knox 06 8672049.

Applications will be reviewed on an ongoing basis, and the role will be filled once the right candidate is identified.

To view the full job description, please see the job attachments section on the careers page.