Business analyst (fintech)

We are looking for an experienced and proactive Business analyst to join our team at Dataforest and lead a long-term, high-scale FinTech project.

About the Project:
Our client is building a powerful B2B SaaS platform designed to revolutionize chargeback management, featuring enterprise-grade API integrations (Ethoca, Verifi), seamless payment processor connections (Stripe, Shopify, Braintree), and real-time dispute alerts. We are actively developing and scaling multiple product streams, including Business Health, Dispute Management, and others.

You’ll be a great fit if you have:

5+ years of experience in system, functional, or business analysis;
English: Advanced and higher;
Deep expertise in key business analysis techniques, requirement management tools, and standardizing BA documentation;
Solid understanding of SDLC and Agile development processes;
Strong hands-on experience in business process modeling (BPMN, UML) and domain-driven design;
Proven proficiency in driving Discovery phases, extracting high-level business vision, and translating it into actionable roadmaps and specs;
Advanced skills in drafting business (BRD), functional (SRS), and technical requirement specifications;
Extensive experience in working with key business stakeholders and C-level executives, leading requirement elicitation and facilitation sessions;
Exceptional critical thinking, problem-solving, and conflict-resolution skills;
Ability to independently decompose complex system workflows and domain logic into manageable tasks;
Strong technical background with a clear understanding of web development concepts, enterprise system integrations, and API design;
Practical experience using modern AI tools (ChatGPT, Claude, Copilot, etc.) to accelerate requirement generation, documentation, and analysis workflows.

Would be a plus:

Prior experience in FinTech, PayTech, Chargeback, or Payments domain;
Experience working with projects that integrate AI/ML features or LLM API solutions;
Hands-on experience with SQL and data modeling;
Experience with integration-heavy B2B SaaS projects and payment gateway APIs (e.g., Stripe, Braintree).

What you’ll do:

Serving as the primary point of contact for stakeholders to elicit, clarify, and validate complex product requirements;
Leading the end-to-end requirement lifecycle: from high-level discovery down to backlog grooming, user story mapping, and detailing acceptance criteria;
Visualizing complex FinTech workflows, business processes, and data models for multi-stream engineering teams;
Advising stakeholders on industry best practices, platform capabilities, and optimal product solutions;
Performing market research and domain analysis to contribute to product strategy and features elaboration;
Communicating project vision and closely aligning requirements with System Architects, Tech Leads, and engineering teams;
Actively participating in presale estimations, discovery activities, and scope definition for new product streams;
Drive & improve AI-driven BA practices: Leverage AI tools to speed up requirement drafting, analyze complex domain data, optimize BA artifacts, and enhance delivery processes.

We ensure your growth with:

• Opportunity to work with the high-skilled engineering team on challenging projects;
• Interesting projects with new technologies;
• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Team building activities, corporate events.