Business Analyst Lead

Summary

Lead a structured end-to-end diagnostic review of a disaster grants assessment process for a Queensland Government agency (QRIDA), applying Lean Six Sigma to map workflows, analyse throughput, identify root causes, and deliver executive-level recommendations and improvement roadmaps.

Salary: No contractor fees / two pay runs per week

Contract for 12 weeks + possible extensions | Brisbane CBD | Hybrid working

Lime Recruitment is currently working with a Queensland Government client to recruit an experienced Business Analyst Lead. In this role, you will provide high-level strategic and operational improvement leadership to lead a structured diagnostic review of the disaster grants assessment process from initiation through to executive reporting.

Key Responsibilities:

  • Lead the design and delivery of end-to-end diagnostic approaches, defining review scope, methodology, evidence requirements, and quality standards.

  • Apply Lean Six Sigma or comparable methodologies to analyze workflow performance, throughput variation, and root causes of inefficiency, rework, or delays.

  • Direct process mapping, file reviews, and quantitative/qualitative data analysis while supervising and guiding the Improvement Specialist.

  • Facilitate workshops, interviews, and review sessions with operational teams and subject matter experts to validate evidence and test findings.

  • Synthesize complex analysis to develop practical, prioritized, and implementation-ready recommendations and improvement roadmaps.

  • Prepare and present authoritative, high-quality executive reports, presentations, and advice to senior leadership.

  • Ensure all diagnostic review activities adhere to QRIDA governance, privacy, confidentiality, and risk management standards.

About You:

  • Senior Improvement Leadership: Demonstrated senior-level experience leading end-to-end diagnostic reviews, process improvement initiatives, or operational performance reviews in complex service delivery environments.

  • Formal certification in Lean Six Sigma (Black Belt level or above, IASSC or equivalent) or a comparable process improvement methodology.

  • Proven practitioner skills in root cause assessment, options development, prioritization, implementation roadmap planning, and time-and-motion/complexity analysis.

  • Advanced communication, negotiation, and workshop facilitation skills, with a track record of influencing senior stakeholders and managing competing perspectives.

  • High-volume operational experience in grants administration, claims processing, lending assessment, or public sector/regulated service delivery environments.

Why Apply Through Lime Recruitment?

Enjoy two pay runs per week without contractor fees. As a Queensland-owned agency, we offer personalised service and are a Tier 1 supplier to the Queensland Government. Awarded top performing small agency in 2021 and 2022, with a finalist spot in 2023. Partner with Lime for genuine, experienced, friendly recruiters dedicated to securing the best opportunities for you. Apply now or contact James Ferguson-Phillips on 0493 130 112 or [email protected] to find out more!

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