Business (Commercial) Insurance Account Manager
Join our dynamic team as a Business (Commercial) Insurance Account Manager!
Are you passionate about providing exceptional customer service and thrive in a collaborative environment? As a Business (Commercial) Insurance Account Manager with us, you'll be at the heart of our mission to deliver outstanding insurance solutions to our valued clients. We're looking for a proactive, team-oriented individual to help our clients navigate their insurance needs, grow lasting relationships, and contribute to our collective success.
The work schedule can be in-office (Hudson, MA) or hybrid. Work hours: M-Th 8am-4:30pm and F 8am-4pm.
Why You'll Love Working Here:
- Team Spirit: Work alongside a supportive team dedicated to shared goals and professional growth.
- Dynamic Role: Engage in diverse tasks, from educating clients and analyzing needs to cross-selling and nurturing long-term relationships.
- Professional Development: Knowledge builds confidence. Enjoy opportunities for ongoing learning, including educational support and access to the latest industry insights.
- Work-Life Balance: As a family owned business, we understand the importance of personal relationships with family and friends. Life is too short, so start the weekend early when we close at 4PM on Fridays, utilize your vacation and sick leave, and build your co-worker relationships during monthly office lunches.
What You'll Do:
- Client Engagement: Inform and educate clients about their policy coverage, updates, and insurance needs, ensuring they understand their options and feel supported.
- Proactive Management: Pre-qualify and analyze prospective business clients, prepare applications, and provide technical support in collaboration with our Producers.
- Detail-Oriented Service: Review policies for accuracy, handle coverage changes, and manage renewals with attention to detail and a focus on client satisfaction.
- Growth-Oriented Approach: Seek referrals, generate new business, and cross-sell additional services to enhance client relationships and business outcomes.
- Stay Ahead: Keep abreast of industry trends, new products, and technology to continually improve your performance and knowledge.