Business Development Manager, DeafHealth

The Business Development Manager for the DeafHealth division will drive growth and expand the division's partner base through strategic outreach, relationship building, and pipeline development. The position is responsible for identifying and cultivating new opportunities, developing partnerships, and fostering relationships. A core focus of this role is advancing DeafHealth's flagship healthcare navigation and benefits enrollment services, alongside its portfolio of health education, training, and research offerings.

The ideal candidate is a relationship-driven professional who is energized by connecting with community partners, foundations, government partners, health plans, and health systems invested in advancing healthcare access for the Deaf, DeafBlind, and Hard-of-Hearing community. Reporting to the Vice President, the Business Development Manager works hands-on across the pipeline – from sourcing new opportunities through closing agreements – to grow DeafHealth's institutional footprint.

DeafHealth advances healthcare access for deaf communities through bilingual patient advocacy, education, research, and navigation – ensuring that deaf communities can access healthcare, benefits, and resources with dignity, clarity, and support.

Essential Functions

• Identify and develop regional and national business opportunities across DeafHealth’s flagship healthcare navigation and benefits enrollment services, as well as its portfolio of health education, training, and research offerings.
• Own the DeafHealth partner pipeline end-to-end – prospecting, qualifying, proposing, negotiating, and finalizing – including preparing presentations and proposals that represent the full range of DeafHealth services.
• Support revenue forecasting and partner-facing pipeline intelligence to inform partnership strategy and readiness.
• Drive execution toward signed MOUs, service-level agreements, and multi-year contracts with institutional partners, contributing to DeafHealth's growth and sustainability goals.
• Build and cultivate long-term relationships with institutional partners, articulating DeafHealth's service model, capabilities, and compliance to address complex organizational needs.
• Lead and coordinate proposal, RFP, and application responses, ensuring submissions are accurate, compliant, and compelling.
• Support existing partner relationships through responsive follow-up, sharing relevant updates, and identifying opportunities for new services or expanded scope.
• Leverage professional and community networks to surface opportunities, partnerships, and market insights that support DeafHealth's growth.
• Monitor industry developments and market trends to anticipate opportunities and time outreach effectively.
• Represent DeafHealth at industry, community, and partner-focused events to build awareness, generate new connections, and support new partnership opportunities.
• Maintain accurate and timely documentation of pipeline activity to support tracking, planning, and reporting.
• Coordinate closely with other divisions on shared institutional relationships and joint pursuits.
• Perform other duties as assigned.