Business Development Representative

SUMMARY Responds to internet and phone customer inquiries. Insures the dealership actualizes its maximum ROI on internet/phone leads. ESSENTIAL DUTIES • Communicates effectively with internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person. • Schedules appointments and sales of a reasonable level in comparison to other BDRs • Maintain an average of 80 outbound calls per day • Follows up and responds to internet leads immediately • Delivers messages intended for other departments promptly • Maintain customer database and follow-up through current Customer Resource Management tool • Entry data into all required tools • Possesses thorough knowledge of all electronic tools and lead sources • Stays up to date