Business Immigration Case Manager
- Oversee case production operations, including the drafting of client and legal correspondence documents.
- Leading case status team meetings with junior and senior Case Coordinators as needed and appropriate.
- Monitor case timelines/deadlines, and keep attorneys apprised of any relevant timing issues.
- Assign cases and otherwise adjust workload allocation to ensure that deadlines are met, as well as proactively addressing any productivity issues which may impede same.
- Examine and address questions or case issues raised by Case Coordinators, including providing guidance regarding resolution and/or escalating to an attorney if warranted.
- Function as a primary case reviewer for drafts/final submissions, including independently spotting and addressing most major case issues.
- Prepare case summaries and other documents to support case preparation and assist attorney in client communication on potential issues.
- Prepare and draft filings, including routine and advanced filings (RFE responses, complex fact patterns, etc.).
- Facilitate communications between client and team by acting as the primary point-of-contact for both, including providing updates to clients on progress of a case.
- Provide training and mentorship to Case Coordinators and new team members as needed.
- Establish good working relationships with clients to ensure flow and relevant and appropriate communications on client accounts.
- Generate reports for case teams and oversee report generation for clients. ?
- Ensure team is following firm protocol with respect to file maintenance, record-keeping and use of case management system.
- Supporting and leading additional projects as required.
- Assisting with ad-hoc administrative functions, as needed.