Business License Compliance Officer

Position Summary:

The Business License Compliance Officer is responsible for administering and enforcing the City's Business License program by ensuring businesses operating within the City comply with applicable municipal ordinances, state laws, and regulatory requirements. This position conducts compliance reviews, investigates unlicensed business activity, assists with the issuance and renewal of business licenses, and provides exceptional customer service to the business community.

Essential Duties and Responsibilities

• Administer the City's Business License Program.
• Review and process new business license applications, renewals, amendments, and closures.
• Verify business information for compliance with City ordinances, zoning regulations, and applicable state laws.
• Conduct compliance reviews, field inspections, investigations, and audits to identify businesses operating without the required licenses.
• Research business ownership, tax classifications, locations, and operational activities to determine licensing requirements.
• Maintain accurate licensing records using the City's permitting and licensing software.
• Prepare notices of violation, compliance correspondence, reports, and supporting documentation.
• Work with business owners to achieve voluntary compliance through education and technical assistance.
• Coordinate with Planning and Zoning, Code Enforcement, Building Inspections, Fire Marshal, Finance, Public Safety, and the City Attorney regarding compliance matters.
• Assist with the administration of alcohol licenses and other regulatory permits as assigned.
• Respond to citizen inquiries and complaints regarding business licensing and compliance issues.
• Interpret City ordinances, policies, and Georgia laws relating to business licensing.
• Monitor licensing renewals and delinquent accounts and initiate appropriate follow-up actions.
• Prepare reports and maintain statistical data related to licensing activity and compliance efforts.
• Recommend improvements to licensing procedures to enhance efficiency and customer service.
• Perform other related duties as assigned.
• Adaptability in a fast-paced, evolving environment.
• Punctuality and regular attendance are essential.