CAFE MANAGER

We are looking for an experienced and dynamic CafeManager to lead our cafe operations. As the Cafe Manager, you will beresponsible for overseeing the day-to-day activities, ensuring exceptional customerservice, and driving business growth.

Responsibilities

· Manage all aspects of daily cafe operations,including staff supervision, customer service, and inventory control

· Recruit, train, and mentor cafe staff to provideoutstanding customer service and uphold brand standards

· Create and maintain a positive and welcomingatmosphere for customers

· Develop and implement cafe policies and procedures,ensuring compliance with health and safety regulations

· Monitor and manage inventory levels, ordersupplies, and optimize stock control

· Plan and execute promotional events, marketinginitiatives, and loyalty programs to attract and retain customers

· Handle administrative tasks, including scheduling,budgeting, and financial reporting

· Collaborate with suppliers, negotiate contracts,and ensure timely and cost-effective procurement

· Stay informed about industry trends, new products,and customer preferences

· Address customer complaints and feedback in atimely and effective manner

Qualifications:

· Proven experience as a Cafe Manager or in a similarleadership role

· Strong leadership and organizational skills

· Excellent communication and interpersonal skills

· Customer-focused with a passion for deliveringoutstanding service

· Knowledge of coffee and beverage trends, as well ascafe menu development

· Proficiency in using point-of-sale systems andother relevant technology

· Understandingof health and safety regulations in a cafe setting