Call Center Administrator

This is a call center position for a medical specialist clinic. Will need a professional that can provide friendly and helpful customer service. Must be able to speak fluently and type in English and Chinese.

Key Responsibilities:

• Answering Patients Inquiries on phone and on whatsapp.
• Professionally responding to phone calls from patients and potential patients, addressing their questions and concerns.
• Scheduling Appointments accurately:
• Book, reschedule, and manage appointments

Working hours :Monday - Friday 830am-530pm and saturday 830am-1230pm

Public holidays and sundays OFF.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance

Work Location: In person at parkway east branch