Call Centre Project Coordinator(12Month)
Summary
Coordinate a call-center patient support program: receive and counsel patients, log consultations, submit program operation reports, and support client requests within a 12-month contract role at a healthcare/clinical-research services firm.
주요업무
- 환자 지원 프로그램 업무(접수 및 상담)
- 상담일지 작성
- 프로그램 운영 Report 제출
- Client 의 요청에 적극적인 협조
자격요건
- CS 마인드 갖춘 분
- 밝고 적극적으로 업무에 임할 분
- MS Office 활용 가능자 (엑셀, 워드, PPT 등 활용)
근무조건
- 근무형태: 계약직(12개월)
우대사항
- 1년 이내 Excel 관련 License 보유자 (컴퓨터활용능력, MOS 등)
- 동종 및 유사 업종 경력자( 상담 및 교육 업무/ Patient Program 업무)
- 적극적인 프로젝트 운영 (Ownership)
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.