Care Manager III - Hybrid Remote Schedule
Job Title: Care Manager (Level 3)
Job Category: 9 - Service Worker
Department/Group: Care Management Agency
Location: All Locations
Travel Required: Yes
Level/Salary Range: Salary determined by experience and education.
Position Type: Full-Time, Non Exempt, 35 Hours a Week
Position Summary:
The Care Manager conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers.
ROLE AND RESPONSIBILITIES:
Activities include but are not limited to the following:
- Outreach and engagement to formally enroll referred individuals into the care management program.
- Conduct assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees.
- Assures supports are in place inclusive of peer and family contacts.
- Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
- Ensures all initial linkages are established and maintained.
- Collaborates with all service providers and establishes team communication plan.
- Monitor goals on a continuing basis and that team is communicating.
- Monitors that care plan is relevant to health home policies and procedures.
- Consults with family members and social supports to maintain support consistency.
- Advocates for additional services and linkages as appropriate.
- Maintains current care management documentation and information regarding care management activities within the required health information technology (HIT) system.
- Ensure compliance with all pertinent government and agency regulations and operating standards, including maintaining all required documentation and applicable databases.
- All other duties as assigned.