Career Services Coordinator - Case Manager (Youth)

The South Bay Workforce Investment Board, Inc. (SBWIB, Inc.) is seeking a seeking a highly motivated individual to support in-school and out-of-school youth and young adults ages 14-24, with career exploration and guidance, vocational training, work experience, and post-secondary opportunities in order to meet the needs of each individual. The ideal candidate is passionate about workforce development and the populations we serve; will be organized, detail-oriented, comfortable working with teams and individuals from diverse disciplines and ethnicities; has great communication, time-management and organizational skills, and is able to work well under stress while efficiently juggling various tasks. Overall, this person is reliable and contributes to the successful achievement of goals for the department and overall organization.

Essential Duties and Responsibilities

Working under the supervision of the Youth Programs’ Manager the Career Services Coordinator – Case Manager will be assigned to the Youth Programs and responsible for case management and other duties, including but not limited to, the following:

• Conduct WIOA eligibility in order to enroll a target number of youth in an assigned South Bay Service Area;
• Provide direct service to program participants and assist with coordinating various employment-related projects and events in collaboration with other employment services’ team members and departments;
• Teach or assist in providing instruction of employment related and financial literacy classes to participants (adult and/or youth);
• Provide Case management services for the development of an Individual Service Strategy (ISS) for each participant and monitor participant progress toward achievement of ISS goals;
• Contribute to the achievement of monthly, quarterly and annual employment and internship goals;
• Track participant activities, progress and results using client management and tracking systems;
• Conduct research on best practices in career development models and labor market trends to ensure curriculum and approaches to workforce development are cutting edge;
• Monitor worksites to ensure adherence to child labor laws, safety guidelines and program requirements for WIOA and other youth programs;
• Complete and submit MIS forms in a timely manner and in compliance with agency guidelines and procedures;
• Perform other duties of a similar nature or level as required.