Case Manager

Make a Difference Every Day

Are you passionate about helping individuals overcome barriers and achieve meaningful recovery? As a Case Manager, you will play a vital role in supporting adults living with severe mental illness by connecting them to the services, resources, and relationships they need to thrive. This is a community-based position that combines advocacy, care coordination, and relationship-building to empower individuals on their recovery journey.

You'll work alongside an interdisciplinary team of behavioral health professionals, medical providers, families, and community partners to ensure every person receives compassionate, person-centered care.

What You'll Do

As a Case Manager, you will:

• Build trusting, recovery-oriented relationships with individuals and their families.
• Complete comprehensive assessments and collaborate with clients and the treatment team to develop individualized care plans.
• Coordinate services across behavioral health, medical, housing, employment, education, and community resources.
• Advocate for clients with healthcare providers, schools, courts, social service agencies, and other community organizations.
• Connect individuals to benefits, community resources, and supportive services that promote independence and wellness.
• Help clients navigate crises by providing support, intervention, and linkage to appropriate services.
• Monitor client progress and adjust care plans as needs change.
• Maintain timely, accurate documentation that meets Medicaid, regulatory, and organizational standards.
• Participate in treatment team meetings, supervision, and ongoing professional development.
• Travel throughout the community to meet clients where they are, including providing transportation when appropriate.
• Promote culturally responsive, trauma-informed, and person-centered care in every interaction.

What Success Looks Like

Successful Case Managers:

• Treat every individual with dignity, respect, and compassion.
• Help clients achieve meaningful recovery goals through effective care coordination.
• Build strong partnerships with community organizations and referral sources.
• Meet productivity and documentation expectations while delivering high-quality services.
• Stay current on best practices, regulations, and professional standards.
• Foster collaboration, teamwork, and a positive workplace culture.