Case Manager

Role Purpose: The Case Manager will work directly with individuals experiencing homelessness to provide ongoing support, housing search and access to community resources.

Responsibilities:

• Ensure all individuals are served and treated with dignity and respect.

• Ensure all services are provided in compliance with various funding sources.

• Ensure accurate records are maintained for all clients.

• Develop relationships with individuals who are unhoused or recently housed and facing issues such as mental health concerns, substance use, physical disability, history of trauma and/or domestic violence, etc.

• Tasks will include but are not limited to meeting regularly with shelter guests and completing thorough needs assessments, developing an attainable rehousing strategy, aiding with mitigating rehousing barriers, providing support and referrals, and ensuring regular contact with other service providers.

• Conduct routine room inspections to ensure the property is maintained.

• Complete all necessary paperwork and documentation needed to be in compliance with program requirements and state regulations.

• Manage crises as they arise, and other duties as assigned.

• Participate in All Staff meetings and other identified trainings and meetings.