Cash & Route Collection Supervisor

WHO WE ARE

Lucky Lincoln is the 5th largest Route Gaming Terminal Operator in Illinois, with $100M+ in annual revenue and a mission to become #1. As we scale to a regional district model, our collection teams are critical to protecting revenue, maintaining trust, and keeping operations running smoothly.

The Lead Route Collector plays an essential leadership role; setting standards, driving accountability, and raising the bar for one of the most important functions in the business.

THE ROLE

Lead Route Collectors oversee the day-to-day performance of the route collection team, ensuring every collection, transfer, and record is executed with accuracy, security, and discipline. You’ll lead by example, coach collectors in the field, monitor compliance, and make sure every location is handled with professionalism and consistency.

This is a hands-on leadership role with real responsibility. You’ll report to the Operations Manager and work closely with the District Manager, gaining visibility into route operations, vault processes, and field standards. For the right performer, this is a clear development path toward Operations Manager and future Operations Leader roles.