Catering Operations Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide leadership and guidance to Catering Operations team
Work closely with operations, sales and kitchen team to ensure the clients’ needs are met
Oversee and monitor all operations and logistics for all catering events
Manage manpower planning to suit different catering needs
Monitor service, food and beverage standards and resolve any issues if necessary
Build and maintain good working relationship with clients and handle customer complaints
Monitor and maintain vehicle standard, food quality, service standard & smooth running of the catering office and central kitchen
Understanding with and complying with the mandatory hygiene standards and requirements

REQUIREMENTS

At least 5 year(s) of working experience in the related field
Possess Diploma/GCE ‘A’ or ‘O’ Level
Excellent customer service and able to interact well with clients
Ability to work independently and in a team
Physically fit and able to work in a fast paced environment
Willing to work shifts, weekends and public holidays
Possess class 3 driving license with clean records and good driving skills will be an advantage

See also