Catering Sales Representative

Classification
Non Exempt

Reports to
Catering Sales Manager

Summary/Objective
Exceed customer expectations with outstanding customer service for each order and event sold. Achieve monthly, quarterly and yearly sales goals and quotas. Work effectively within the catering team structure to maintain a cohesive working unit.

Essential Functions*

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Upholding Elephants Delicatessen’s Core Values: Standard of Excellence, Unity, and Sustainability, as outlined in the employee handbook

· Receive all in-bound order calls

· Process all orders through catering software

· Prepare and follow through with all proposals

· Follow-up on all online inquiries on assigned day

· Complete sales calls and follow up calls

· Complete all required paperwork for each booked event/order

· Manage personal schedule and work load

· Follow up calls for all delivery/events scheduled

· All catering calls/messages returned within 24 hour period

· Meet with clients when requested

· Other duties as assigned

AAP/EEO Statement

Elephants Delicatessen does not discriminate on the basis of race, color, creed, national origin, age, gender, marital status, veteran status, disability, sexual orientation, religion, family status, filing of workers compensation claims, or any other legally protected status.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Position Type/Expected Hours of Work

This is a full-time position typically scheduled for 40 hours per week. The required schedule is Tuesday-Saturday, with work during general office hours (9 am to 5 pm). Some flexibility with specific start/stop times may be available. Flexible schedule may be required. Additional training and/or education hours may be required. This position is required to work on site and is not eligible for remote or hybrid work.