Catering & Special Events Manager
Department: Catering FLSA Status: Exempt
Job Title: Catering & Special Events Manager
Reports To: Director of Catering
General Summary
Since our founding in 1908, Houston Country Club has upheld a legacy of excellence in hospitality, service, and community. Guided by our mission to graciously serve our Members, we are equally committed to fostering a workplace where team members feel supported, valued, and inspired to excel. As a distinguished Platinum Club of America serving more than 1,250 member families and hosting over 1,100 events annually.
The Catering & Special Events Manager plays an integral role in planning, coordinating, and executing exceptional members and guest events. This position works closely with members, guests, vendors, and internal departments to deliver events with professionalism, attention to detail, and the high standards that define the Club experience. The Catering & Special Events Manager reports directly to the Director of Catering.
Key Responsibilities
- Coordinate and manage business, social, and member events hosted at the Club from initial inquiry through event completion.
- Serve as the primary point of contact for members and guests regarding catering and special event inquiries, ensuring timely communication and follow-up.
- Respond promptly and professionally to all catering and event inquiries
- Monitor and follow up on all operational deliverables to ensure timely completion, adherence to deadlines, and consistent quality standards
- Prepare, organize, and distribute banquet event orders and pipeline on a weekly basis.
- Act as liaison between the Catering Office and Club departments including golf, tennis, fitness, pool, kitchen, and other operational areas to ensure seamless event execution.
- Coordinate with outside vendors and service providers to support event needs and logistics.
- Ensure all Vendors comply with established Vendor Policies, safety standards, and operational requirements
- Assist in developing promotional and marketing materials for Club events and member programming.
- Support the achievement of catering revenue goals through proactive event sales and relationship-building with members.
- Support invoice coding, event reconciliation, and accurate completion of administrative tasks associated with assigned events.
- Maintain high service standards and ensure all events reflect the Club’s commitment to excellence.
- Assist with on-site event oversight to ensure successful execution and member satisfaction.