CEO / General Manager (Based in JB / F&B /Multi-outlet Restaurant Chain)
Based in Johor Bahru (Taman Pelangi Indah)
Job Description
Develop and execute the company's strategic direction, business plans, and long-term growth objectives in alignment with the Board of Directors.
Lead overall business performance, with accountability for revenue growth, profitability, financial sustainability, and operational excellence.
Oversee business operations across all locations, ensuring consistent service quality, operational efficiency, and cost management.
Drive business expansion within Malaysia and internationally by identifying new markets, locations, partnerships, and commercial opportunities.
Develop new revenue streams and initiatives to strengthen the company's competitive position and long-term growth.
Oversee financial planning, budgeting, forecasting, cost management, and effective allocation of company resources.
Lead, develop, and motivate the senior management team while fostering a high-performance and collaborative organizational culture.
Ensure strong customer experience, brand consistency, product/service quality, and operational standards across all locations.
Build and maintain effective relationships with the Board, shareholders, business partners, suppliers, regulators, and other key stakeholders.
Ensure compliance with applicable laws, regulations, food safety requirements, quality standards, and corporate governance policies.
Identify and manage key business, operational, financial, and reputational risks.
Monitor market trends, customer preferences, and industry developments to identify opportunities and maintain competitiveness.
Represent the company professionally in key business, industry, and stakeholder engagements.
Job Requirements
Bachelor's degree in Business Administration, Hospitality Management, Finance, Marketing, International Business, Retail Management, or a related discipline.
MBA or equivalent advanced qualification is an advantage.
Minimum 10 years of relevant management and leadership experience, preferably within the F&B, hospitality, retail, consumer, or related industries.
At least 5 years of experience in a senior leadership or executive management role.
Proven track record in managing and scaling multi-location operations.
Demonstrated success in driving revenue growth, profitability, business expansion, and operational improvement.
Strong experience in P&L management, budgeting, financial planning, and strategic business management.
Experience in domestic and/or international market expansion is an advantage.
Experience leading senior management teams and managing key stakeholders.
HOW TO APPLY:
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