Child Welfare Manager 2 (Child Safety Response Center)

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

The Manager 2 provides the level of operational oversight necessary to ensure that reports and safety concerns are assessed promptly, assigned appropriately, and handled consistently. This position is responsible for monitoring performance, managing workloads and staffing coverage, addressing complex cases, supporting supervisors and frontline personnel, and ensuring that urgent situations receive immediate leadership attention.

Seven years of experience in child welfare; OR

Six years of full-time work experience in any field plus four years of experience in child welfare; OR

A bachelor’s degree plus four years of experience in child welfare; OR

An advanced degree in a social science or behavioral health field, nursing, or a juris doctorate plus three years of experience in child welfare.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:
Possession of a high school diploma or equivalent.

A current driver's license and access to a personal vehicle.

NOTE:
The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).

• Directs the programmatic practice/oversight of the two (2) statewide programs providing child welfare
  services to children and families; specifically, the 24-hour Child Safety Response Program and Child
  Consultant Decision Making Program.
• Administrative oversight of the Child Safety Response Center Operations and CPS Case Consultant
  Decision Making Program (Child Consultant Decision Making Program), including all personnel
  management for approximately 83 employees.
• Collaborates with other DCFS executive management and team members to coordinate the interrelated
  responsibilities and activities of the respective divisions and to assure relevance and feasibility of
  programmatic initiatives.
• Conducts staff meetings; prepares and delivers presentations at conferences, workshops and trainings,
  responds to requests for information from the media, the three branches of government and from other
  public and private agencies involved in various aspects of child welfare practice and research; and attends
  trainings and seminars.
• Assists in the drafting of legislation and reviews and directs reviews of proposed legislation to assess
  programmatic impact and develops implementation plans for enacted legislation affecting Centralized
  Intake. The incumbent attends and presents oral testimony at committee hearings as requested. Works with
  agency

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Tr'Yan Kador

[email protected]